Return Information for CHAVI

If you would like to return the item please contact us via live chat, contact form or

Return conditions:

  • All items that you would like to return should be in the original condition. If you would like to return the item(s), it cannot be worn, altered, washed or dry cleaned. Original tags should be attached to the garment(s).

  • Customized items cannot be returned

  • All items should be returned in one parcel

Refund information:

Once the item has returned to us in its original condition we will proceed with the refund. The refund will be made as soon as possible.

  • The refund will be made within the same payment method as the original purchase has been made

  • The refund will be made for the same amount you paid for the item(s) you ordered

  • The shipping cost won't be refunded

  • The times it takes for the refund to reach your account depends on the payment method or your credit card provider

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